About this opportunity :

• Provides social service assistance to eligible clients in the following areas : food, lodging, clothing, furniture, and financial assistance;
• interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records;

refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures..

Key responsibilities :

• Greets and interviews clients requesting assistance to determine client’s eligibility for assistance based on the program guidelines and restrictions;
• records clients’ disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance;

photocopies documents that identify and confirm the client’s identity, payroll statements and utility bills, etc.

• Prepares, completes and process food, clothing and furniture vouchers for eligible clients; directs clients to Lodge Kitchen, Thrift Store or distribution center for assistance.
• Process rent and utility financial assistance for eligible clients, contacts utility organizations and landlords to arrange and process financial assistance.
• Assist in coordinating and implementing various seasonal and special projects such as USDA Food Program, Angel Tree Program, Grizzard receipts, Toy and Food Box distributions, Adopt-A-Family Christmas Project, Morning Kettle House etc.
• Prepares and maintains offices records, reports, calendars, databases, journals, books, logs, list, etc. in an accurate, complete and timely manner;

updates, post and indexes information and inputs data into the computer to maintain office records; researches office files to locate specific information found in documents, correspondence, lists, forms, etc.

in order to prepare specific reports.

What we are looking for in you :

• High school diploma or and
• two (2) years of experience working in a social or public service environment with experience assisting the public, or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Employee Benefits

• Vacation, Sick, Personal and Holiday Paid Time Off
• Retirement Plan, Life Insurance and more!

Physical Requirements and Working Conditions : Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Last updated : 2024-04-27